Welcome to Speed Online. By subscribing to and using our internet services, you agree to comply with and be bound by the following terms and conditions. Speed Online operates as a licensed ISP (License No: 14.32.0000.702.46.468.20.225) under the BTRC guidelines, providing services within the designated Thana/Upazila coverage area.
All subscribers must provide valid identification for line installation and registration. Internet packages are provided for legal personal or business use only; resale or unauthorized redistribution of bandwidth is strictly prohibited. Monthly subscription fees must be paid in advance within the specified due date to ensure uninterrupted connectivity. Speed Online reserves the right to suspend or terminate services in cases of non-payment, unauthorized network activity, or breach of regulations.
While we strive to provide reliable, high-speed connection with maximum uptime, service may occasionally be affected by maintenance, fiber cuts, or unforeseen technical issues beyond our reasonable control. Speed Online is not liable for indirect damages resulting from service interruptions. We reserve the right to modify package plans, pricing, or these terms in accordance with regulatory updates. Continued use of our service implies acceptance of any revised policies.